Lutron Electronics Recalls Roller Shades Due to Impact Hazard

This recall involves custom-ordered made-to-measure Serena® and SIVOIA QS TRIATHLON® roller shades with the following model numbers:

Recall Details
  • Hazard
    The window shades can become dislodged from their brackets and fall, posing an impact hazard.
  • Remedy
  • Incidents
    Lutron Electronics has received 36 reports of incidents of shades falling from mounting brackets. No injuries have been reported.  
  • Consumer Action
    Consumers should contact Lutron immediately for instructions on inspecting their roller shades and to receive a free repair kit to prevent the shade from falling. Consumers with recalled roller shades installed on doors should contact Lutron to receive a free replacement shade.  
  • Sold At
    Home Depot, Lowes, specialty window shading dealers and online at from November 2013 through November 2015 for between $280 and $2,400.
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