Rheem Recalls to Repair Water Heaters Due to Fire and Burn Hazards; Sold Exclusively at Home Depot

This recall involves Rheem brand “Performance Platinum” electric water heaters in 40, 50 and 80 gallon capacities. The recalled water heaters are gray and have the “Performance Platinum” Rheem logo decal on the front above the thermostat control panel. The water heaters have a rating plate near the bottom of the unit with the model number, date of manufacture and serial number. Recalled water heaters have the following model number and have a serial number within the following ranges:

Recall Details
  • Hazard
    The control panel on the water heaters can overheat, posing fire and burn hazards.
  • Remedy
  • Incidents
    The firm has received 296 reports of  control panels overheating, including one report of a fire which resulted in $5,800 in property damage. No injuries have been reported.  
  • Consumer Action
    Consumers should immediately turn off and stop using the recalled water heaters. Consumers should contact Rheem to request a free repair by a Rheem field technician.
  • Sold At
    The Home Depot stores nationwide and online from January 2014 through April 2016 for between $450 and $720.  
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