Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire and Burn Hazards

This recall involves the Samsung Galaxy Note7 smartphone sold before September 15, 2016.  The recalled devices have a 5.7 inch screen and were sold in the following colors:  black onyx, blue coral, gold platinum and silver titanium with a matching stylus. Samsung is printed on the top front of the phone and Galaxy Note7 is printed on the back of the phone. 

Recall Details
  • Hazard
    The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing a serious burn hazard to consumers.
  • Remedy
    Refund
  • Incidents
    Samsung has received 92 reports of the batteries overheating in the U.S., including 26 reports of burns and 55 reports of property damage, including fires in cars and a garage.
  • Consumer Action
    Consumers should immediately stop using and power down the recalled Galaxy Note7 devices purchased before September 15, 2016.  Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive free of charge a new Galaxy Note7 with a different battery, a refund or a new replacement device.  Go to www.samsung.com for more details.
  • Sold At
    Wireless carriers and electronic stores nationwide, including AT&T, Best Buy, Sprint, T-Mobile, US Cellular, Verizon stores and online at www.samsung.com and other websites from August 2016 through September 2016 for between $850 and $890.
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  • Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire and Burn Hazards
  • Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire and Burn Hazards
  • Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire and Burn Hazards
  • Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire and Burn Hazards
  • Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire and Burn Hazards
  • Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire and Burn Hazards
 
 
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