Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

  • Hazard
    Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.
  • Consumer Action
    MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall is expected to begin November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
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