2019 MERCEDES BENZ METRIS - SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.

  • Hazard
    The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.
  • Consumer Action
    DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.
 
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